Can I return items ordered online to my local Hobby Lobby Store?

For details about returns, see Shipping & Returns.

I need a large quantity of a certain item, how can I get more than what you have in stock?

Our store site personnel are able to special order large quantities of certain items stocked in our warehouse. Please contact Customer Service for information!

What if I need to cancel or change my order?

We can’t change or cancel orders once they have been submitted. Please place another order for any items you may have left off your original order. See our Return Policy for information on how to return any items you ordered in error.

What methods of payment do you accept online?

We currently accept Visa, MasterCard, Discover, American Express. If your order is returned or a credit needs to be issued for any reason, the refund is processed to your original method of payment.  

Do you charge sales tax on shipping and handling?

Yes

How do I know when my order has shipped?

When your order is placed online, you will receive an email notification when your order has shipped. It will tell you how the order was shipped and your tracking number. 

Can I place one order and ship to multiple addresses?


Sorry, if you need to ship to multiple addresses, you will have to place multiple orders.

When is an item going to be on sale?

Sign up for our weekly email to learn about sales as early as possible!

Do you offer bulk discounts?

Sorry, we do not offer bulk discounts.